NSUB

Privacy Policy for Ocean Quest VR

Privacy Policy for Ocean Quest VR

Developer & Publisher: Neptunes Submerge Limited
Effective Date: 06 May 2025
Last Updated: 16 May 2025

This Privacy Policy is owned and managed by Neptune’s Submerge Limited, the official developer and publisher of Ocean Quest VR on the Meta Quest platform.

Neptune’s Submerge Limited (“we”, “us”, “our”) is the official developer and publisher of Ocean Quest VR, a virtual reality application available on the Meta Quest platform. We are committed to protecting your privacy and ensuring transparency about how data is handled within our app.

This Privacy Policy describes:

  • What data we collect (if any)

  • How we use and store it

  • Whether we share it

  • Your rights and how you can exercise them

1. Scope of This Policy

This Privacy Policy applies exclusively to Ocean Quest VR and governs all interactions and data usage within the app on Meta Quest devices.

By using the app, you acknowledge and agree to the practices outlined in this Privacy Policy.

2. Information We Collect

Ocean Quest VR is designed with privacy in mind and does not collect or store any personally identifiable information (PII).

We may collect limited, non-personal and anonymous data to enhance functionality and improve the app experience. This may include:

  • Device Information: Model, OS version, and hardware stats

  • Performance Metrics: Frame rate, latency, and load times

  • App Usage Data: Time spent in app, menu interactions, in-game events

  • Crash Reports: Technical logs to identify and fix bugs

  • Meta Platform Data: Permitted information through the Meta SDK based on user permissions

All collected data is fully anonymized and not linked to your identity or Meta account.

3. How We Use This Information

The limited anonymous data collected may be used to:

  • Optimize game performance and device compatibility

  • Improve educational outcomes and in-game experience

  • Identify and fix bugs, glitches, or app crashes

  • Ensure smooth functionality across all Meta Quest systems

We do not use this data for advertising, profiling, or user tracking.

4. Children & Family-Friendly Design

Ocean Quest VR is suitable for children and families. It adheres to COPPA, GDPR-K, and Meta’s Family Policy guidelines.

We confirm that:

  • No personal data is collected from any users, including children

  • There is no external advertising, in-app purchases, or third-party tracking

  • The experience is entirely self-contained and safe for all ages

5. Data Sharing and Third Parties

We do not sell or share your data with any third parties for advertising or marketing.

However, we do use authorized service providers solely for functional and analytical purposes:

  • Unity Analytics – Aggregated usage analysis

  • Meta Quest SDK – Platform-specific functionality and device integration

All providers are contractually bound to process data only on our behalf and in compliance with data protection laws.

6. Data Storage and Security

We take the security of your data seriously. Here’s how we protect it:

  • Anonymous data is encrypted and securely stored

  • No user identity, email, or contact information is stored

  • Access to backend systems is restricted to authorized personnel only

  • Data is retained only as long as needed for app optimization

7. Your Rights

Even though we do not collect personal data, you still have rights under GDPR, CCPA, and related laws.

You may:

  • Request access to anonymized data related to your usage

  • Request that this data be deleted

  • Object to the collection of non-essential analytics

To make a request, contact us at: bassel@nsub.co.uk
We will respond within 30 days in accordance with applicable data laws.

8. Data Ownership and Policy Management

This privacy policy and all associated data collection activities are owned and managed by Neptune’s Submerge Limited, the organization responsible for developing and publishing Ocean Quest VR.

Website: https://nsub.co.uk
Email: bassel@nsub.co.uk

9. International Users

Ocean Quest VR is developed in the United Kingdom but may be accessed globally. By using the app, you acknowledge that any collected data may be processed in the UK or other countries with adequate data protection standards.

10. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated within the app or posted on our website.

Last updated: 06 May 2025

Contact

If you have any questions, concerns, or data requests, please contact us at:
Neptune’s Submerge Limited
Email: bassel@nsub.co.uk
Website: https://nsub.co.uk