Neptune's Submerge
Menu
Request a demonstration

Freediving CO₂ Training Smart · Account support

Freediving CO₂ Training Smart – Account & Data Deletion

Neptune's Submerge Limited
Users of Freediving CO₂ Training Smart can request deletion of their account and associated personal data at any time.

Delete your account from the app

Open Freediving CO₂ Training Smart and go to:

Settings → Account → Delete Account

Follow the instructions shown in the app to confirm your request.

Request deletion through our website

If you no longer have access to the app, you can request deletion by emailing:

bassel@nsub.co.uk

Use the subject:

Freediving CO₂ Training Smart – Account Deletion Request

Please send the request from the email address associated with your account so that we can verify ownership of the account.

What will be deleted

When your account deletion request is completed, we will delete or anonymise personal data associated with your account, including where applicable:

  • Your account/profile information
  • Email address and account identifiers
  • Breath-hold training history
  • CO₂ training-table results
  • Personal bests and progress data
  • Training goals and preferences
  • Other personal information associated with your app account

Deleting an account means deleting the associated user data, rather than merely disabling or freezing the account. See the Google Play User Data policy.

Information we may retain

We may retain limited information where necessary for legitimate purposes such as:

  • Legal or regulatory obligations
  • Security and fraud prevention
  • Financial transaction and accounting records
  • Resolving disputes or enforcing our agreements

Any retained information will only be kept for as long as reasonably necessary for those purposes. For more information, see Google Play's account deletion requirements and our Freediving CO₂ Training Smart Privacy Policy.